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evolves

(5,667 posts)
Thu Sep 18, 2025, 04:41 PM Sep 18

Trying to cancel my hulu account.

"Sorry for the inconvenience, our system is currently down. Please try again later."

Hopefully, they are overloaded with everyone trying to cancel....

43 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Trying to cancel my hulu account. (Original Post) evolves Sep 18 OP
Thank you for doing that. It's all they care about. * 617Blue Sep 18 #1
I only have a free 30 day trial and can't seem to cancel that but was able to cancel the auto payment at trial's end... wcmagumba Sep 18 #2
Cancelling auto payment on whatever bank card account you have it on is probably the easiest. Attilatheblond Sep 18 #21
Canceled mine last night Delphinus Sep 18 #3
Do you mean Paramount? Peacock is NBC. Scrivener7 Sep 18 #35
Not my account but I'm seriously thinking about it. Coldwater Sep 18 #4
I got that last night when I fired Hulu. BidenRocks Sep 18 #30
Change your payment method to one that doesn't work. ananda Sep 18 #5
I wouldn't recommend that. Better to call CC company and instruct them to stop payments. mobeau69 Sep 18 #8
Agree. but either way, they will cancel the service. ananda Sep 18 #20
It won't go through if out of date. evolves Sep 18 #11
What will REALLY make a difference is if mass cancellations of ESPN occur (all Disney-owned)... hlthe2b Sep 18 #6
If someone needs to watch something for "educational" reasons IbogaProject Sep 18 #16
Thanks... hlthe2b Sep 18 #19
Long as the local radio outlet doesn't broadcast any RW talk radio shows or is owned by Sinclair MichMan Sep 18 #32
Cancelled ESPN+ last night, same issue FHRRK Sep 18 #7
I fucking hope so Blue Owl Sep 18 #9
In case you're still planning to cancel Disney+ Hulu etc today for maximum effect: A past employee advises you to call demmiblue Sep 18 #10
Thanks for this information. evolves Sep 18 #12
Excellent! 👍 demmiblue Sep 18 #13
i called Disney mokeyz Sep 18 #24
More than likely, they are hoping people will give up and not try back to cancel. hamsterjill Sep 18 #14
LOL!! Fantastic! Bengus81 Sep 18 #15
K&R ReRe Sep 18 #17
Canceled HULU Ihike2 Sep 18 #18
Thanks for doing that annielion Sep 18 #22
It failed on my desktop repeatedly, but worked from my phone nilram Sep 18 #23
I canceled last night Mblaze Sep 18 #25
Is Kimmel on Hulu? I ask cuz I only use Netflix & have not used Hulu, so not familiar w the situation. ancianita Sep 18 #26
Not sure, even though I have Hulu until today. FrankBooth Sep 18 #29
Okay, now I see. Thanks. Didn't know Hulu is owned by ABC/Disney. ancianita Sep 19 #41
He's on ABC evolves Sep 19 #38
Ok. We're straight. ancianita Sep 19 #42
I cancelled earlier today FrankBooth Sep 18 #27
Hulu Jill Hanson Sep 18 #28
they do that on purpose Skittles Sep 18 #31
Cancelled my Disney+/Hulu/Espn bundle ClaireF Sep 18 #33
Canceled my Hulu subscription karin_sj Sep 18 #34
We made it through to cancellation! This is actually good news Nixie Sep 18 #36
What is Hulu's crime??? For those of us who have no idea... Jack Valentino Sep 18 #37
Kimmel is on ABC evolves Sep 19 #39
Done Starbeach Sep 19 #40
Didn't cancel mine because B.See Sep 19 #43

wcmagumba

(5,038 posts)
2. I only have a free 30 day trial and can't seem to cancel that but was able to cancel the auto payment at trial's end...
Thu Sep 18, 2025, 04:43 PM
Sep 18

Attilatheblond

(7,652 posts)
21. Cancelling auto payment on whatever bank card account you have it on is probably the easiest.
Thu Sep 18, 2025, 06:45 PM
Sep 18

Your financial institution probably won't make you jump thru as many hoops.

ananda

(33,824 posts)
5. Change your payment method to one that doesn't work.
Thu Sep 18, 2025, 04:51 PM
Sep 18

EG: use an old out of date credit card number

mobeau69

(12,161 posts)
8. I wouldn't recommend that. Better to call CC company and instruct them to stop payments.
Thu Sep 18, 2025, 05:02 PM
Sep 18

hlthe2b

(111,969 posts)
6. What will REALLY make a difference is if mass cancellations of ESPN occur (all Disney-owned)...
Thu Sep 18, 2025, 04:51 PM
Sep 18

I have the new month-to-month streaming app, but have already done so. This is painful since I love college football, but games are mostly on ESPN or its affiliate networks or ABC so, I guess it is unavoidable. I will make it through with whatever highlight videos might be available online and listen to my own team's games streaming from the local radio outlet. They are a lot easier to listen to anyway since they have a "Dawg" in the fight.

IbogaProject

(5,298 posts)
16. If someone needs to watch something for "educational" reasons
Thu Sep 18, 2025, 06:29 PM
Sep 18

These require using an adblocker and really only work on computers, not mobile.

Tvpass dot org

Vipbox dot nu

MichMan

(16,186 posts)
32. Long as the local radio outlet doesn't broadcast any RW talk radio shows or is owned by Sinclair
Thu Sep 18, 2025, 07:40 PM
Sep 18

FHRRK

(1,240 posts)
7. Cancelled ESPN+ last night, same issue
Thu Sep 18, 2025, 05:01 PM
Sep 18

Tried at 5 and 7pm Pacific, just spun.

So ESPN+ is basically for 2nd tier athletic events, in my case college football games.

Now I would guess on a Saturday they would easily have 100k plus people streaming so hard to believe 100k plus were logging on to cancel, so my guess, they are purposely throttling, taking servers offline.

I finally called, was directed to log in at the ESPN website and then could cancel.

Best thing, you get the standard “why” survey. Pick “others” and you can tell them exactly why they lost your business.

demmiblue

(38,849 posts)
10. In case you're still planning to cancel Disney+ Hulu etc today for maximum effect: A past employee advises you to call
Thu Sep 18, 2025, 05:21 PM
Sep 18

In case you’re still planning to cancel Disney+ Hulu etc today for maximum effect:

A past employee advises you to call directly. It counts for more that way.

La Zarigueya (@lazarigueya.bsky.social) 2025-09-18T20:51:32.845Z

Interesting!

evolves

(5,667 posts)
12. Thanks for this information.
Thu Sep 18, 2025, 05:40 PM
Sep 18

I called, spoke with a lovely individual, and told her why I was cancelling. She recommended that I go to help.hulu.com to post a comment/complaint.
Done.

mokeyz

(93 posts)
24. i called Disney
Thu Sep 18, 2025, 07:17 PM
Sep 18

as there was no “Cancel Subscription” button on the site - they asked why and I told the guy - he understood as i’m sure there were many before me - he did ask if i wanted to have access to disney+ and hulu for the remainder of my billing period and I said no.

ReRe

(12,151 posts)
17. K&R
Thu Sep 18, 2025, 06:29 PM
Sep 18

Oh, this is excellent news. Or possibly they shut it down on purpose, to STOP customers from cancelling?
The People have the Power!

nilram

(3,408 posts)
23. It failed on my desktop repeatedly, but worked from my phone
Thu Sep 18, 2025, 06:55 PM
Sep 18

Even though I was also just logged in with a browser, not the app. Canceling sure felt better than I thought it would!

Mblaze

(858 posts)
25. I canceled last night
Thu Sep 18, 2025, 07:18 PM
Sep 18

It took awhile. I couldn't do it on their site so I Googled something like "Contact a live person at Hulu" and was able to have a text chat with someone who was very nice and helped me cancel.

He asked me why and I wrote Jimmy Kimmel. Immediately, a kind of disclaimer statement came up that tried to excuse Hulu from the decision. It was ready to go. I still canceled and praised the chat person for his professionalism and kindness. I told him that I hope he wasn't being watched by Corporate and he thanked me for caring.

ancianita

(42,435 posts)
26. Is Kimmel on Hulu? I ask cuz I only use Netflix & have not used Hulu, so not familiar w the situation.
Thu Sep 18, 2025, 07:20 PM
Sep 18

TIA

FrankBooth

(1,844 posts)
29. Not sure, even though I have Hulu until today.
Thu Sep 18, 2025, 07:28 PM
Sep 18

I do know that if you get the Hulu TV subscription, you can get his show on there.

The issue is that Hulu/ABC/Disney are all part of the same corporate entity. You can't really cancel ABC, but you can cancel Hulu/Disney. Kowtowing to fascists over blatantly ridiculous accusations should not be rewarded.

evolves

(5,667 posts)
38. He's on ABC
Fri Sep 19, 2025, 11:15 AM
Sep 19

Parent company is Disney, which also controls Hulu and ESPN.
Hulu is all I had subscribed to.

FrankBooth

(1,844 posts)
27. I cancelled earlier today
Thu Sep 18, 2025, 07:22 PM
Sep 18

Had no problems. And I definitely didn't want to cancel, as I enjoy the bundle I got from them. But no can do.

Skittles

(168,360 posts)
31. they do that on purpose
Thu Sep 18, 2025, 07:38 PM
Sep 18

they're hoping it's just a spur of the moment decision and you will change your mind shortly

karin_sj

(1,274 posts)
34. Canceled my Hulu subscription
Thu Sep 18, 2025, 07:45 PM
Sep 18

Already canceled Paramount. Seems like this is one of the only things we have control of at the moment and we need to not support companies that capitulate to a petty, vindictive dictator.

Nixie

(17,885 posts)
36. We made it through to cancellation! This is actually good news
Thu Sep 18, 2025, 10:08 PM
Sep 18

that their system is overloaded.

Jack Valentino

(3,819 posts)
37. What is Hulu's crime??? For those of us who have no idea...
Thu Sep 18, 2025, 10:31 PM
Sep 18

I presume some connection to ABC or Paramount, but without any specific information, I'm just guessing here....


evolves

(5,667 posts)
39. Kimmel is on ABC
Fri Sep 19, 2025, 11:17 AM
Sep 19

Parent company is Disney, which also controls Hulu and ESPN.
Hulu is all I had subscribed to.
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