PSA! People are impersonating utility workers from NW Natural (Gas) to gain entry to homes [View all]
Note: Corrected from original title that ICE agents were impersonating. The NW Natural gas PR does not say that specifically - just assumed by people reposting on Reddit, including me. Thank you LuvLoogie for pointing it out.
We are aware of reports of individuals impersonating utility workers in order to gain access to residents. Please note:
Our workers who show up at your home should either be wearing a uniform and a utility badge or wearing a badge that says CONTRACTOR. Their vehicles should be similarly marked with a NW Natural company logo and/or CONTRACTOR.
If someone comes to your house and asks for access to your home or for you to come outside:
- Our employees will never ask for immediate access to customers' homes. They often will go to a back or side yard to access a meter.
- In most situations, if there is a reason a NW Natural employee would need to go inside a customer's home (such as a safety check or inspection), they would have set this up with the customer in advance.
- If you want to verify if someone at your home is a NW Natural employee or contractor, you can call our customer service line at 503-226-4211 or 800-422-4012. If you suspect an imposter, call 9-1-1 immediately.
https://www.nwnatural.com/services/2025-utility-and-contactor-id